Warranty Policies + Procedures

Philippi-Hagenbuch, Inc. (PHIL) engineers and manufactures the highest quality equipment for off-highway haul trucks for the mining, aggregate, steel mill, refuse and power plant industries available. While our attention to quality and detail are second to none, on the rare occasion that something occurs to our equipment, we offer the following warranties. Please consult your quotation and/or Order Confirmation to determine which warranty policy is applicable to your specific order. If in doubt, please contact your PHIL Account Manager.

Prior to beginning any warranty related work that might be billable to PHIL, other than where allowed for by prior written agreement, PHIL, without exception, must be contacted for authorization and correct repair procedures.

Your PHIL Account Manager can be reached at +1 (309) 697-9200 or by emailing sales@philsystems.com.

Register Product for Warranty    Submit a Warranty Claim


Standard Product Warranty - Tailgates

Six (6) month limited product warranty from date of product delivery to first purchaser covering product defects in the product supplied by Philippi-Hagenbuch, Inc.


HiVol® Body Warranty Information

Twelve (12) month limited product warranty from date of product delivery to first purchaser covering product defects in the product supplied by Philippi-Hagenbuch, Inc.

 

HiVol® Rear Eject Body & Trailer Warranty Information

Twelve (12) month limited HiVol® Rear Eject Body & Trailer warranty from date of product delivery to first purchaser covering product defects in the product supplied by Philippi-Hagenbuch, Inc.

 

Bottom Dump Trailer Warranty Information

Twelve (12) month limited Bottom Dump Trailer warranty from date of product delivery (or installation if PHIL turn-key installation is taken) to first purchaser covering product defects in the product supplied by Philippi-Hagenbuch, Inc.

 

 Watertank Warranty Information

Three (3) year limited product warranty from the date of product delivery to the first purchaser covering the structural integrity of the Watertank supplied by Philippi-Hagenbuch, Inc.